{"id":661,"date":"2024-05-29T09:56:06","date_gmt":"2024-05-29T07:56:06","guid":{"rendered":"https:\/\/www.citykamp.com\/aix-en-provence\/infos-pratiques\/"},"modified":"2026-04-01T09:51:30","modified_gmt":"2026-04-01T07:51:30","slug":"practical-info","status":"publish","type":"page","link":"https:\/\/www.camping-aix-en-provence.com\/en\/practical-info\/","title":{"rendered":"My stay"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1732016153854{margin-left: -0.5px !important;background-color: #E84E1B33 !important;}&#8221;][vc_column]<div class=\"wrappedcontent\">[vc_empty_space height=&#8221;40px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><strong>ALL THE PRACTICAL INFORMATION YOU NEED BEFORE YOUR STAY<\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_empty_space]<\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1732015838851{margin-left: -0.5px !important;}&#8221;][vc_column]<div class=\"wrappedcontent\">[vc_row_inner gap=&#8221;35&#8243; css=&#8221;.vc_custom_1716969395572{margin-left: -0.5px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;1668&#8243; img_size=&#8221;71*71&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><strong>My stay on a pitch<\/strong><\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;35px&#8221;][vc_column_text css=&#8221;&#8221;]<span style=\"font-size: 14pt;\"><strong>What\u2019s included in my Camping package:\u00a0<\/strong><\/span><\/p>\n<ul>\n<li>2 people with 1 tent or caravan, 1 vehicle (1 car or motorbike) OR 1 motorhome or camper van<\/li>\n<li>Motorhome service area<\/li>\n<li>Electric hook-up (bring an adaptor) except for \u201cNature\u201d pitches<\/li>\n<li>WiFi<\/li>\n<\/ul>\n<p><span style=\"font-size: 12pt;\"><b>\u00a0 \u00a0 \u00a0At additional cost:<\/b><\/span><\/p>\n<ul>\n<li>Up to 6 people (adults, children and babies) per pitch<\/li>\n<li>1 small additional tent (2\u00a0m x 2\u00a0m)<\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\"><strong>Terms of Payment<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 12pt;\">For 3 nights or more: 40% deposit upon booking, remainder due one month before the start date<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">For 1 or 2 nights: 100% of the holiday cost due upon booking<\/span><\/li>\n<\/ul>\n<p><strong>Amendment:<\/strong> until 30 days before the holiday<br \/>\n<strong>Cancellation:<\/strong> until 30 days before the holiday, at cost: deposit of 40% of the holiday cost + insurance fee + booking fee. Holidays cancelled with less than 30 days to go are not refundable. Arrival and departure times<\/p>\n<p><span style=\"font-size: 14pt;\"><strong>Check in and check out times<\/strong><\/span><br \/>\n<span style=\"font-size: 12pt;\">Check in time: 2 pm \/ Check out time: 12 noon<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;1662&#8243; img_size=&#8221;71*71&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><strong>My stay in rental accommodation<\/strong><\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;35px&#8221;][vc_column_text css=&#8221;&#8221;]<span style=\"font-size: 14pt;\"><strong>What\u2019s included in my accommodation:<\/strong><\/span><\/p>\n<ul>\n<li>Cleaning kit (sponge, washing-up liquid, multi-use cleaner)<\/li>\n<li>Blankets and pillows<\/li>\n<li>Electricity<\/li>\n<li>Parking space for one vehicle<\/li>\n<li>Sheets and towels<\/li>\n<li>Air-conditioning (except for tents with fans)<\/li>\n<li>WiFi<\/li>\n<\/ul>\n<p><span style=\"font-size: 12pt;\"><b>\u00a0 \u00a0 \u00a0 At additional cost:<\/b><\/span><\/p>\n<ul>\n<li>End-of-stay cleaning<\/li>\n<li>Beds made on arrival<\/li>\n<\/ul>\n<p><span style=\"font-size: 12pt;\"><span style=\"font-size: 14pt;\"><strong>Terms of Payment<\/strong><\/span><\/span><\/p>\n<p><span style=\"font-size: 12pt;\">40% deposit upon booking, remainder due one month before the start date.<\/span><\/p>\n<p><strong>Amendment:<\/strong> until 30 days before the holiday<br \/>\n<strong>Cancellation:<\/strong> until 30 days before the holiday, at cost: deposit of 40% of the holiday cost + insurance fee + booking fee. Holidays cancelled with less than 30 days to go are not refundable.<\/p>\n<p><span style=\"font-size: 14pt;\"><strong>Check in and check out times<\/strong><\/span><br \/>\n<span style=\"font-size: 12pt;\">Check in time: 3 pm \/ Check out time: 10 am<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">To maintain peace and quiet for our guests, only one vehicle per accommodation may park inside the campsite (in the car park or on the pitch). Any additional vehicles must be parked outside the campsite.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1732015822715{margin-left: -0.5px !important;}&#8221;][vc_column]<div class=\"wrappedcontent\">[vc_empty_space height=&#8221;15px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\">ADDITIONAL SERVICES<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;52px&#8221;][vc_row_inner css=&#8221;.vc_custom_1732015829707{margin-left: -0.5px !important;}&#8221;][vc_column_inner width=&#8221;1\/5&#8243;][vc_single_image image=&#8221;1494&#8243; img_size=&#8221;71*71&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Baby kit<br \/>\n(travel cot + highchair)<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;][vc_single_image image=&#8221;1490&#8243; img_size=&#8221;71*71&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Laundry facilities<\/strong><strong><br \/>\n<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;][vc_single_image image=&#8221;1486&#8243; img_size=&#8221;71*71&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Fridge for hire<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;][vc_single_image image=&#8221;1851&#8243; img_size=&#8221;71*71&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>One pet accepted<br \/>\n(they must be kept on a lead and be vaccinated)<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;][vc_single_image image=&#8221;1676&#8243; img_size=&#8221;71*71&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Selection fee (Book a specific pitch number)<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<div class=\"text-center btnwrap\"><a class=\"btn btn-huttopia-cta\" href=\"https:\/\/checkout.citykamp.com\/965\/en\/\" role=\"button\" target=\"true\" onclick=\"dataLayer.push({'event':'clickCity', 'clickText':'Book your stay'})\">Book your stay<\/a><\/div><\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1731920841440{margin-left: -0.5px !important;background-color: #f4f4f4 !important;}&#8221;][vc_column]<div class=\"wrappedcontent\">[vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">HOW TO GET TO THE AIX-EN-PROVENCE CAMPSITE?<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;42px&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;1513&#8243; img_size=&#8221;71*71&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>By train:<\/strong>\u00a0Aix-en-Provence SNCF train station.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;1517&#8243; img_size=&#8221;71*71&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>By plane:<\/strong>\u00a0Marseille Provence airport.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;1509&#8243; img_size=&#8221;71*71&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>By car:<\/strong>\u00a0Accessible via the A8 motorway, exit 31 towards AIX \u2013 Val-Saint-Andr\u00e9.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;1505&#8243; img_size=&#8221;71*71&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Public transport available from Aix-en-Provence train station:<\/strong><br \/>\ntake bus no. 3 or 4 at the Malherbe stop and get off at the Val-Saint-Andr\u00e9 stop (only a 15 minute journey).<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1732015814139{margin-left: -0.5px !important;background-color: #E84E1B33 !important;}&#8221;][vc_column]<div class=\"wrappedcontent\">[vc_row_inner css=&#8221;.vc_custom_1732015817899{margin-left: -0.5px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;1393&#8243; img_size=&#8221;71*71&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>CANCELLATION INSURANCE<\/strong><\/p>\n<p style=\"text-align: center;\">Cancellation and interruption of stay insurance<br \/>\n4.5% of the total cost of your stay (excluding booking fees and tourist tax).<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;1676&#8243; img_size=&#8221;71*71&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>BOOKING FEES<\/strong><\/p>\n<p style=\"text-align: center;\">22\u20ac for stays between 28\/06 and 31\/08<br \/>\nFree the rest of the year.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;1656&#8243; img_size=&#8221;71*71&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>RATES FOR ADDITIONAL SERVICES<br \/>\n<\/strong><span style=\"text-decoration: underline;\"><a href=\"https:\/\/media.huttopia.com\/tarifs-annexes-citykamp-en.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><u>View the rates for additional services<\/u><\/a><\/span><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;50px&#8221;]<\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1732016153854{margin-left: -0.5px !important;background-color: #E84E1B33 !important;}&#8221;][vc_column][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1732015838851{margin-left: -0.5px 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